The Cosmetic Medical Front Office Clerk performs all clerical and administrative duties for the office, including answering incoming telephone calls and greeting patients, scheduling and confirming appointments, booking consultations, managing patient and business records/charts, and processing patient payments. In addition, he or she helps set the tone for our valued clients by exhibiting a sincerely friendly and professional demeanor at all times and by maintaining an orderly and highly functional work area, as well as maintaining a clean and neat appearance throughout the center.
The ideal candidate for this position has previous front office experience, preferably in plastic surgery, dermatology, or a medical spa. He or she must have a professional appearance and outgoing personality, strong administrative and organizational skills, exceptional interpersonal skills, and good computer and phone skills. Additional preferred skills include Microsoft Office and QuickBooks. Successful candidate will acquire a working knowledge of all of the practice’s services, as well as competing services.
The following is a representative list of the duties and responsibilities associated with this position:
-- Provides excellent service to clients by answering phone calls, setting appointments, greeting and checking in clients on arrival, processing and posting patients’ payments, and providing information on products and services offered by the office
-- Helps maintain a professional appearance throughout the center
-- Helps with administrative tasks, such as filing, maintaining patient charts, and entering data for client records into the computer
-- Provides back up assistance to back office staff assisting physician in liposuction and injectable procedures
The cosmetic medical center is located in the Richardson/Plano area and is open 8:30-5:00, Monday-Friday. Must be available to work 7:00-5:00 one day per week.